Use the section navigation to review each topic alongside the services you use and their applicable documentation.
Website and service scope
The K9 Global website introduces our brand, trading products, platforms and partnerships and provides access to account services. Browsing alone does not open an account, place an order or constitute personal investment advice.
Accounts and applicable documents
Before applying, verify the service entity, eligible regions, entry requirements and the full agreements, risk disclosures and fee schedules provided by the account platform. Rights and obligations for account opening, execution and support are governed by the applicable documents presented and accepted for that service.
Information and account security
Keep information submitted through service channels accurate and current. Protect your credentials and do not share passwords, verification codes or account access. Contact the relevant platform through its official support channels if you notice unusual access, errors or problems with your information.
Using information and making enquiries
Market information and product descriptions may change. Check current terms and costs and read the risk disclosure before making decisions. For questions about account agreements, complaints or service arrangements, use the official contact channels on this website and the relevant account platform.
Application and acceptance
Browsing, selecting an application link or downloading software does not itself create an account-services contract. Account activation, products and the service relationship depend on the provider’s assessment, confirmation and formal documents.
Order and cost terms
Execution, margin, position management, trading charges and account matters follow the agreements and specifications applicable to your account. Review order limitations, adjustments, holding costs and notices before trading.
External destinations and devices
Verify addresses, providers and software publishers before using external platforms. Protect devices and credentials, monitor connectivity and retain necessary records. Do not let unknown parties operate accounts remotely or receive security codes.
Enquiries and document differences
If website explanations differ from formal account documents, ask the relevant provider to clarify before acting. Keep notices, correspondence and references. Disputes and complaints follow the actual service agreement and applicable rules.